Frequently Asked Questions

Customization & Content

What can I customize?

You can personalize your template with your own logo, colors, photos, and text. The layout and structure remain fixed — this keeps the design refined and the process simple. Want major changes? That would be custom work and can be scoped separately.

What if I don’t have my content ready yet?

No problem. You can reserve your spot with a deposit, and we’ll start setup using placeholder content. You can swap in your real text and images when you’re ready. We also offer add-on copywriting if needed.

Can I grow this site over time?

Yes. You can add more project or case study pages (up to 30 total), update content, and even request extra features later. If you want a blog or new sections in the future, those can be quoted separately.

Is a blog or journal included?

Not in this base service. If you're looking to publish regular posts or articles, we can quote that as an optional add-on.

Tech, Hosting & Access

Do I need to know how to code or design?

Not at all. You don't need any coding knowledge. We build everything for you, and the CMS (Prismic) lets you easily manage your content without touching code.

Will I get full access to my website?

Yes. Once your site is live and fully paid for, we hand over all logins — including Prismic (CMS), Netlify (hosting).

Where will my website be hosted?

We set it up on Netlify's free tier — it's fast, secure, and reliable. If your traffic grows and you exceed the free limits, you'll need to upgrade directly with Netlify. We'll guide you if that happens.

How do I manage the content after handoff?

You'll get a simple walkthrough (PDF/video guide) on using Prismic, your CMS. It's easy to edit text, upload images, and manage project pages — no technical skills needed.

Support & Warranty

What happens if something breaks?

You're covered with our 3-Year Limited Warranty for anything that goes wrong due to how we set it up. If it's a bug we caused or an issue with the tech stack we used, we'll fix it.

What's not covered in the warranty?

Issues caused by manual edits to the code, content deletion, domain misconfigurations, or changes made by Prismic/Netlify are not covered. Design changes or feature updates also fall outside the warranty.

Can I get help if I mess something up?

Yes — we offer ongoing paid support at $200/hour (1-hour minimum). Email us, and we'll estimate the time/cost before starting.

Payment, Pricing & Add-ons

How much does it cost?

Prices vary by template and add-ons. You'll get an exact quote during your consultation. You pay 50% upfront and 50% once you approve the final site.

How do I pay?

We accept direct bank transfers. No online checkout or automated payment system — this keeps it personal and streamlined.

Is the deposit refundable?

The 50% deposit is non-refundable — it secures your slot, covers the consultation, and includes setup planning. Once the final site is approved and payment is made, the service is non-refundable due to the custom nature of the work.

Do you offer domain registration?

No, you'll need to purchase your domain separately (e.g., via GoDaddy, Google Domains, etc.). We'll help you connect it to your site once purchased.

Licensing & Ownership

Do I fully own my website once it's delivered?

You have full rights to use the website for your business. You'll own the content (text, images, branding) and have full access to the live site and CMS. The design itself remains under a limited license.

Can I reuse or resell the template?

No — the design is licensed to you for your business only. You cannot redistribute, resell, or repurpose it for client work or commercial resale.

Is this a one-time license?

Yes. The license covers one website for one brand. If you want to use the same template for multiple brands or projects, you'll need to purchase additional licenses.

Quick FAQs

Who is this for?

Interior designers and architects in their first 0–5 years of business. If you want a clean, elevated website without dealing with tech, this is for you.

Can I update the site myself later?

Yes. We set up a CMS (no code needed), so you can easily update text, photos, and add project pages.

Why can’t I just buy the template instantly?

Because we do the full setup for you. This isn’t a downloadable template — it’s a done-for-you website launch service.

Do I need to know how to code?

No. Everything is built for you, and you’ll get a simple dashboard to make future edits.

How much does it cost?

Pricing depends on the template and add-ons. You'll pay 50% upfront, 50% after approval. We don’t use online payment links — it’s all via bank transfer.

Have questions that we haven't covered?